Frequently  asked  questions

Yes, a 25% deposit is required when booking an appointment. We do this to ensure clients show up to their appointments and arrive on time. Deposits are transferable and can be used on future services or product purchases if more than 48 hours notice is provided. The deposit will be forfeited if the cancellation is within 48 hours before the appointment. Please respect our policy and our staff.

We accept Eftpos, credit card, cash, internet banking and Afterpay.

We use a range of high-quality products from various brands, including Keune, Olaplex, Pureology, Cloudnine, Brelil, K18, DeLorenzo, and more.

Yes, consultations are free! We'd love for you to come in for a chat to discuss your hair goals!

Yes! We love it and encourage our clients to bring in photos, as it gives us a clear idea about what you are wanting to achieve.

We always offer water, tea, coffee and biscuits to keep you hydrated and occupied during your appointment. Bathroom facilities available- not wheelchair accessible.